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Voice Message Broadcasting - FAQ
FREQUENTLY ASKED QUESTIONS
Q; How soon can I get started?
A: It takes about 48 hours to setup an account and deliver your first campaign.
Call 212.202.1475
Q; How long does it take for numbers to be dialed?
A: A typical campaign of a hundred thousand numbers may be dialed in a few minutes.
Q: Is there a set up fee?
A: No, but a pre-paid deposit is required.
Q: Is there a minimum number of calls we must make?
A: No. However, most of our customers dial at least 1000 numbers per campaign.
Q: Can you bill me later?
A: No. Each campaign or project is pre-paid by deducting its cost from the balance in your account.
Q: Who records the message?
A: It's your choice. It may be you, or you may arrange for someone else to do it.
Q: Where do you get the phone numbers?
A: You supply them. Or, we can assist you with sources, who find numbers based on demographics, zip codes, area codes, or geographical areas.
Q: Do you sell my numbers to others?
A: Never. Also, we prefer not to have names and addresses.
Q: Do we have to sign a long term contract for usage?
A: No. However, you must agree to our Voice Broadcast Services Agreement and Terms of Use.
Q: Can we get a report on each campaign?
A: Two reports are available on-line. One is on the disposition of each number, while the other is a summary. Attempted, but busy calls are redialed at the end of the campaign.
Q: How soon can I get my campaign started?
A: Once setup, your campaign messages can usually be delivered within minutes.
Q: What would happen in a disaster that damages your local Southern California equipment?
A: We have redundant facilities in the South-east and another in the Mid-west.
Q: How long should the message be?
A: That is up to you, however, many answering machines are programmed to cut off after 30 seconds.
Q: What happens when the phone is answered when it rings?
A: The message plays.
Q: What happens when the phone is answered during the message?
A: The message continues to play to the end.
Q: Can I record two messages, one for answering machines, and one for instances when the phone is answered by a person?
A: Yes. Our equipment will identify each situation and deliver the appropriate message.
Q: What if a recipient prefers not to be called?
A: Your message should contain a toll-free call-back number for those wishing to notify you.
Q: What if we need training or support?
A: We can support you on-line, by phone, or in person. Merely let us know what you need.
Q: What are the regulations that govern the use of our service?
A: There are both State and Federal Regulations that must be followed. Please refer to the our RESOURCES page.
If we have not answered your
question(s) herein please email us:
1-212-202-1475 www.FoneAds.com
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“Voice Broadcasting delivers a higher response rate than direct mail with the speed and
low-cost advantage of e-mail... all this combined with the warmth of a personal call.”
Contact
us Today for a personal quote:
1-212-202-1475 www.FoneAds.com
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